Data Protection and Privacy Policy

Company: WORKPASS PTE LTD
Effective: 27 November 2021
Website: workpass.com.sg

1. Introduction
At WORKPASS PTE LTD (“we,” “our,” “us”), we are committed to protecting the personal data and privacy of our clients, partners, and website visitors. This Data Protection and Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing our website or using our services, you agree to the terms outlined in this policy. If you do not agree with these terms, please refrain from using our services or website.

2. Information We Collect
We collect personal data in various ways, including but not limited to:

When you use our services: such as during the work pass application process.
When you interact with us: through emails, forms, or directly via our website.
When you provide us with feedback or inquiries.

Types of personal data we collect may include:

Full Name
National Identification Number (NRIC/FIN/Passport Number)
Contact Information (Email, Phone Number)
Employment and Educational Background
Personal Employment Information (Job Titles, Salaries, Work History)
Company and business details
Other relevant data for work pass application purposes.

3. Use of Personal Data
We use the personal data collected to:

Facilitate work pass applications and other related services.
Provide client support and customer service.
Comply with legal, regulatory, or governmental requirements.
Improve our services and website functionality.
Communicate updates, promotions, or information regarding your application status.

4. Disclosure of Personal Data
We may disclose your personal data to the following parties:

Government authorities, such as the Ministry of Manpower (MOM), for work pass processing.
External service providers, agents, or partners who assist us in providing our services.
Legal advisors, auditors, and consultants for compliance and operational purposes.
Any other party when required by law, regulation, or court order.

We ensure that any third-party organizations we collaborate with adhere to similar privacy and data protection standards.

5. Protection of Personal Data
We take reasonable steps to protect your personal data from unauthorized access, misuse, loss, or disclosure. This includes the use of physical, technical, and administrative security measures.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Personal Data
We will retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required by relevant laws and regulations. Once the data is no longer needed, we will securely dispose of it.

7. Access and Correction of Personal Data
You have the right to access, correct, or update the personal data we hold about you. If you wish to make changes to your personal data, please contact us at the details provided below.

8. Withdrawal of Consent
You may withdraw your consent to our use or disclosure of your personal data at any time by contacting us. Please note that withdrawing consent may affect our ability to provide you with certain services.

9. Use of Cookies
Our website may use cookies to enhance user experience and track site usage. Cookies are small files stored on your device that allow us to recognize you and provide a more personalized experience. You may disable cookies in your browser settings, but this may affect the functionality of the website.

10. Changes to the Policy
We may update or amend this Data Protection and Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the updated effective date.

11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this policy, please contact us.