Work Permits for Foreign Workers in Singapore's Service Sector

WORKPASS PTE LTD
Work Permits for Foreign Workers in Service Sector

Singapore’s service sector is a dynamic and essential part of the economy. To meet the diverse manpower needs of industries like retail, F&B, and hospitality, many businesses rely on foreign workers on Work Permits. The Ministry of Manpower (MOM) is constantly refining its policies to support a balanced, skilled, and productive workforce.

Staying informed about these changes is crucial for all business owners and managers in the service industry. Here’s a comprehensive overview of the latest Work Permit regulations from MOM.

Key Updates to the Service Sector Work Permit Framework

The latest changes are part of a broader strategy to attract higher-quality talent and encourage business transformation.

1. Dependency Ratio Ceiling (DRC) and Levy The Dependency Ratio Ceiling (DRC) for the service sector remains at 35%. This means the total number of Work Permit and S Pass holders in a service company cannot exceed 35% of its total workforce.

Employers are also subject to a tiered foreign worker levy. The levy rate is higher for companies that hire a greater proportion of foreign workers, encouraging them to optimize their workforce and invest in local talent.

2. Expanded Source Countries and Occupations To provide employers with a larger talent pool, MOM has expanded the list of approved source countries and occupations for Work Permit holders.

  • New Source Countries: From June 1, 2025, companies in the services sector can hire Work Permit holders from Bhutan, Cambodia, and Laos. These are in addition to the existing Non-Traditional Sources (NTS) like Bangladesh, India, Myanmar, the Philippines, Sri Lanka, and Thailand.

  • New Occupations: Effective September 1, 2025, the NTS Occupation List will be updated to include more roles across various sectors. For the services sector, this includes occupations such as cooks in any restaurant (not just Indian restaurants), housekeeping workers, and porters in licensed hotels.

  • NTS Sub-DRC and Salary: Companies hiring NTS workers for these specific occupations must adhere to a sub-Dependency Ratio Ceiling of 8% and pay them a fixed monthly salary of at least S$2,000.

3. S Pass Salary and Levy Increases It’s important for employers to understand the distinction between Work Permits and S Passes. The government has made changes to the S Pass to attract higher-quality workers, with the goal of aligning the salaries of mid-skilled foreign workers with the top one-third of local Associate Professionals and Technicians (APT) wages.

  • S Pass Salary Increase: From September 1, 2025, the minimum qualifying salary for new S Pass applications will increase from S3,300** (for most sectors). For the financial services sector, the salary will increase from S3,800**.

  • S Pass Levy Increase: The S Pass Basic/Tier 1 levy rate will be standardized and raised from S650** per month, effective from September 1, 2025.

4. Stricter Employer Responsibilities MOM is placing a greater onus on employers to justify their need for foreign hires.

  • Local Hiring Proof: Companies must now provide detailed documentation of their attempts to recruit Singaporeans before hiring a foreign worker.

  • Upskilling Efforts: Employers must also provide details on their training and skill development initiatives for their local workforce.

5. General Work Permit Requirements Beyond sector-specific rules, there are general requirements that apply to all Work Permit holders.

  • Employment Duration: As of July 1, 2025, the maximum employment duration for Work Permit holders has been removed. This allows employers to retain experienced workers for longer periods, promoting stability.

  • Age Limits: The maximum employment age for Work Permit holders has been raised to 63 years old. For new applicants, the age limit is 61 years old.

  • Medical Insurance and Security Bond: Employers must purchase medical insurance with a minimum annual coverage of S$60,000 for each worker. Additionally, a S$5,000 security bond is required for each non-Malaysian Work Permit holder.

  • Settling-in Programme (SIP): All first-time non-Malaysian Work Permit holders in the services sector must attend the SIP within two weeks of their arrival in Singapore.

General Work Permit Requirements

Beyond sector-specific rules, there are general requirements that apply to all Work Permit holders.

  • Employment Duration: As of July 1, 2025, the maximum employment duration for Work Permit holders has been removed. This allows employers to retain experienced workers for longer periods, promoting stability and reducing retraining costs.

  • Age Limits: The maximum employment age for Work Permit holders has been raised to 63 years old. For new applicants, the age limit is now 61 years old.

  • Medical Insurance: Employers must provide medical insurance for all their Work Permit holders, with a minimum coverage of S$60,000 per year.

  • Security Bond: Employers are required to purchase a S$5,000 security bond for each non-Malaysian Work Permit holder.

  • Settling-in Programme (SIP): All first-time non-Malaysian Work Permit holders in the services sector must attend the SIP within two weeks of their arrival in Singapore.

Navigating the New Landscape: A Guide for Employers

To successfully navigate these changes, employers should:

  • Review Your Workforce: Regularly check your company’s DRC and plan for any necessary adjustments to meet the new regulations.

  • Stay Informed: The official MOM website is the most reliable source for the latest policy updates, guidelines, and application processes.

  • Focus on Skills: With the government’s push for a higher-skilled workforce, investing in training for both local and foreign employees can help your company remain competitive and productive.

By understanding and adapting to these new rules, businesses in Singapore’s service sector can continue to build a strong, skilled, and sustainable workforce.

For the most accurate and up-to-date information, employers and foreign workers should always refer to the official Ministry of Manpower (MOM) website.